Last Updated: 18 April 2025]

Writers Without Walls ("we," "us," or "our") operates the referral program website referrals.writerswithoutwalls.com (the "Service"). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

Information We Collect

We collect several different types of information for various purposes to provide and improve our Service to you.

Personal Data

While using our Service, especially during the Patreon authentication process and participation in the referral program, we may collect the following personally identifiable information ("Personal Data"):

• Patreon User Information: When you connect using Patreon, we receive information based on the permissions you grant, which typically includes your Patreon User ID, username/vanity name, full name, email address, and profile image URL.
• Referral Program Data: We generate and store a unique referral code linked to your account. We also store records of who referred whom, the status of referrals, and earned reward balances.
• Contact Information: If you use our Support form, we collect the email address and message content you provide.

Usage Data & Cookies

• We may collect information on how the Service is accessed and used ("Usage Data"), such as browser type, IP address, pages visited, and timestamps.
• We use session cookies to maintain your logged-in state and referral code cookies to track referral link usage. You can instruct your browser to refuse cookies, but some parts of the Service may not function properly.

How We Use Your Data

Writers Without Walls uses the collected data for various purposes:

• To provide and maintain our Referral Program Service.
• To authenticate users via Patreon OAuth.
• To track referrals and attribute them correctly.
• To calculate and manage reward balances.
• To communicate with you regarding your account, referrals, or support requests.
• To monitor the usage of our Service.
• To detect, prevent, and address technical issues.
• To improve our Service.

Data Storage and Security

• Your data, including potentially sensitive Patreon access/refresh tokens, is stored on our web server hosted by Hosting Australia.
• We implement security measures to protect your data, including database security practices and encryption for sensitive tokens (using AES-256 encryption).
• However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Data Sharing and Disclosure

• We do not sell or rent your Personal Data to third parties.
• We may share necessary information with Patreon via their API to authenticate you and verify membership status as required for the program's function. Your interaction with Patreon is governed by their own Privacy Policy.
• We may disclose your data if required by law or in response to valid requests by public authorities.

Data Retention

We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy, including managing your referral account, tracking rewards, and complying with legal obligations.

Your Data Rights

• The right to access, update, or delete the information we have on you (may require contacting us).
• The right of rectification.
• The right to object.
• The right of restriction.
• The right to data portability.
• The right to withdraw consent (though this may affect program participation).
• Please contact us using the information below to exercise these rights.

Children's Privacy

Our Service does not address anyone under the age of 13 ("Children"). We do not knowingly collect personally identifiable information from children under 13.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By email: admin@referrals.writerswithoutwalls.com
• Via Support Form on your dashboard